Privacy Policy

Introduction

Welcome to CarRent Babashyam. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book our car rental services.

Information We Collect

We may collect the following information when you use our services:

• Full name and contact number
• Email address (optional)
• Pickup location and travel dates
• Car preferences and special requirements
• Messages sent via WhatsApp or contact form

How We Use Your Information

The information we collect is used to:

• Process and confirm your car rental bookings
• Contact you regarding your reservation status
• Send booking confirmations and reminders via WhatsApp
• Improve our services and customer experience
• Respond to your queries and support requests

WhatsApp Communication

When you submit a booking or contact form on our website, your information is sent directly to our WhatsApp business number (+91 96315 96336). By using our WhatsApp-based booking system:

• Your messages are processed through WhatsApp's platform
• We do not store your messages on our servers
• WhatsApp's own privacy policy also applies to your communication
• We use your contact details only for rental-related communication

Data Sharing

We value your privacy and do not sell, trade, or transfer your personal information to third parties. Your data may only be shared in the following circumstances:

• With our internal team members for booking coordination
• When legally required by government authorities
• To protect the rights and safety of our customers and staff

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use basic cookies to improve your browsing experience. These cookies do not store any personally identifiable information. You can choose to disable cookies in your browser settings without affecting the core functionality of our website.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt-out of marketing communications at any time

To exercise any of these rights, contact us via WhatsApp or email.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe your child has provided us with personal data, please contact us immediately for removal.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• WhatsApp: +91 96315 96336
• Phone: +91 96315 96336
• Email: carrentbabashyam@gmail.com
• Address: 68, Road No. 5, Zone No. 4, Birsanagar, Jamshedpur, Jharkhand - 831019